Hello! Hello! It looks like we are gonna get SNOW!
Riddle du jour:
What has as much uncertainty as the weather? REAL ESTATE
I work with both sellers and agents. Today, I thought I would address the complaints I hear most frequently from sellers.
5. The realtor makes unfulfilled promises. These Pretty Woman/Studdly Man Agents look sharp, professional, confident and in control. They woo the seller to get the listing. They promise grand free services: the best stager, a professional photographer, a free appraisal or inspection, 24/7 availability, exquisite marketing publications and dedicated online sites,open houses, buyer's caravan's,etc. The seller figures the agent must have a network of equally beautiful and dedicated people to help with their lofty ambitions. After the Listing Papers are sign, the many of the promises can vanish.
4. The realtor turns the listing over to a subordinate. Big Listing agent signs the seller then hands it over to someone else in their office. These big shot agents love to transfer the messy follow-up details to another agent or a "Listing Coordinator"."Listing Coordinators" typically don't last long. When blame must be passed the lowly Listing Coordinator gets the ax, a cardboard box and is asked to clear her desk.
3. "I'll find out." The agent does not have the education or experience to provide the right answers on important details. "I couldn't believe we had to wait for days for him/her to get back to us."
2. "We should lower the price." ahhh...the mantra heard round the world.... The answer to every problem: lack of showings, no offers, home repairs, etc.is to"lower the price". Sellers are outraged that agents think dropping the price by $5K-- $10K+ is no big deal.
1. THE AGENT GOES DARK. The agent does not return phone calls or emails. No contact drives sellers bonkers. It is the cherry on top of the Bonker's Sundae. And, agents please don't bother with the excuses. Even if they are legit--sellers don't want to hear them. (P.S. Agents:"On Vacation" is the biggest offense to sellers.They agree everyone needs a vacation--just not while they are selling their house.)
Have you more to add? Have you ever run into any of these problems when you sold a house?